Find answers to common questions about T-HAUS products, orders, shipping, and more.
T-HAUS is a premium Indian fashion brand specializing in high-quality, stylish t-shirts designed for modern lifestyles. We combine comfort with contemporary design to create pieces you'll love wearing every day.
Simply browse our collection, select your favorite design, choose your size and color, and click 'Add to Cart'. Once you're ready, proceed to checkout, fill in your shipping details, and complete the payment through our secure Razorpay gateway.
We accept all major payment methods through Razorpay including credit/debit cards (Visa, Mastercard, Amex), UPI, net banking, and digital wallets. All transactions are 100% secure and encrypted.
We process orders within 1-2 business days. Shipping via Shiprocket typically takes 3-7 business days depending on your location. You'll receive a tracking number once your order ships.
Currently, we ship within India only. We're working on expanding internationally soon. Stay tuned for updates!
We offer a 7-day return policy from the date of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Visit our Returns page for detailed instructions.
Once your order ships, you'll receive an email with your tracking number and a link to track your shipment. You can also view your order status in the Member area under 'Order History'.
We offer a full range of sizes from XS to XXL. Each product page includes a detailed size chart to help you find your perfect fit. If you're between sizes, we recommend sizing up.
For best results, machine wash cold with like colors, tumble dry on low, and avoid bleach. Turn garments inside out before washing to preserve prints and colors. Iron on low heat if needed.
Our homepage features a lucky spin wheel where you can win instant discounts on your purchase! Prizes include 5%, 10%, 15%, or 20% off, free t-shirts, and buy-one-get-one offers. Spin once per visit and the discount automatically applies to your cart.
Yes! After completing a purchase, you'll have the option to save your payment method for faster checkout next time. Your information is securely stored and encrypted.
Click on the member icon in the header and sign up using your email address. Creating an account lets you track orders, save addresses, manage payment methods, and access exclusive member benefits.
We regularly restock popular items. If something is sold out, check back soon or contact our support team to be notified when it's back in stock.
Orders can be modified or cancelled within 2 hours of placement by contacting our support team at hello@t-haus.com. After that, the order enters processing and cannot be changed.
You can reach us at hello@t-haus.com or call +1 (234) 567-890. We're available Monday-Saturday, 9 AM - 6 PM IST. We aim to respond to all inquiries within 24 hours.
Still have questions?
Can't find the answer you're looking for? Our customer support team is here to help.